Key Note Speaker Session
Brief outline:
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School and homelife
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No support with weekends living by herself from 14 years old
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Financially supporting her family
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How her career took off
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Being responsible for our own futures and attitude
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Best friend passing away recently
- How Natalie dealt with “hurdles” even in the last few months
- Unemployment and what I see now
Let's Keep the Job!
Learning Objective 1 – Let’s work!
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Understand both sides of work experience
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Identify what Employers want from you
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Understand what is a work ethic
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Identify how important Confidence, competence and credibility are
Learning Objective 2 – Communication is everything!
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Telephone and email etiquette
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What we say, how we say it and what we don't say
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Conflict resolution
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Customer service and complaints
Learning Objective 3 – It’s the small things
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Understand that small things make a difference!
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Differentiate between your home and work attitude
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Learn what motivation is and what motivates you!
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What do you value in life and your workplace?
Learning Objective 4 – What motivates you?
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Work behaviour questionnaire
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“What if” scenarios
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Let’s set your goals
The importance of Teachers
This short workshop is to share Natalie’s story and what she sees in her training room presenting to the unemployed.
It was a teacher that told Natalie what success really is.
Junior & Senior Leadership
This workshop offers students offers students an introduction into:
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First Impressions
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Communication (including body language)
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Public Speaking
Workshop 1 - Title
Excellence in Interviews
Learning Objective 1 – Looking at You and Your Future
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Understand the importance of a good attitude
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Create a list of careers that interest you
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Identify your strengths and weaknesses
Learning Objective 2 – What an Employer is Looking For
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Provide detail on what employers are looking for in employees
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Understand the importance of these qualities
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Understand how this affects your team mates
Learning Objective 3 – The Importance of a First Impression
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Understand the importance of Appearance
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Display positive body language
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Understand communication, what we say and how we say it
Learning Objective 4 – The 10 ‘Must Know’ Questions in Interviews
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Understand the importance of why we interview
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Have knowledge of types of interview styles
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Know the 10 ‘Must know questions”
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Present your most effective answers
Learning Objective 5 – Complete Mock Interviews
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Communicate more confident answers in an interview
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Display good communication techniques
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Understand the importance of Preparation
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Summarise what makes a good interview
Small Groups
Tailor made programs